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Insurance Service Reports for Cooling and Heating
Making a claim on a damaged or failed air conditioner or heater? A licensed local technician assesses your system on-site and prepares a formal written report your insurer will accept, along with a replacement quote if you need one.
- Full Service Scope Checklist
- ARCtick (AU49053)
- 100% Workmanship Guarantee
An insurance claim on a heating or cooling system is stressful enough without chasing the paperwork to prove it. Whether your system was hit by a storm, a power surge, a fire, a flood, or has simply failed, your insurer needs a proper assessment of what happened and what it will take to put it right. A QuickAir technician inspects the unit, diagnoses the fault or damage, and prepares a clear written report to the standard insurers require. We do this thousands of times a year, so the technical side of your claim is the part you do not have to worry about.
On-Time, Every Time
We turn up when we said we would, or your call-out is on us.
Fixed Pricing Upfront
You'll know the price before we lift a screwdriver. No surprise invoices.
Licensed & ARCtick Certified
Every technician is fully qualified, insured, and ARCtick certified for refrigerant work.
7-Day Same-Day Service
Weekend service? We're booking jobs every day of the week.
National HVAC Insurance Assessors | ARCtick Certified, Fully Insured
When you are making a claim, the report is the part that moves everything else along. Insurers want to know what the unit is, how old it is, what has gone wrong, what caused it where that can be established, and whether it can be repaired or needs replacing. A vague note from a general handyman slows a claim down or gets it knocked back. A QuickAir insurance report is an on-site inspection by a qualified technician, written up as a formal document your insurer can act on, and it covers your air conditioning or heating system whatever the brand or type.
Here is what sets our reports apart: insurers already trust them. QuickAir has spent years as a panel assessor for two of Australia’s largest insurance groups, the technician they send out to verify whether a claim stacks up. That means we are not guessing at what your insurer wants to see. We know the questions an assessor asks and the detail a claim needs to be approved without back and forth, because we sit on the other side of that process every week. When you book us directly, you get that same rigour working for you instead of against you.
- Long-standing panel assessor for two of Australia's largest insurance groups
- ARCtick certified, licensed and fully insured in every state we operate
- Reports prepared to the documentation standard insurers actually require
What Your QuickAir Insurance Report Covers
An insurance report is more than a quick look and a price. It is a documented assessment of your system built to support a claim from start to finish. Here is what the visit covers and what ends up in your report.
On-Site Inspection
A qualified technician attends your property and inspects the affected air conditioning or heating system in person, recording its make, model, age and condition rather than assessing it over the phone.
Fault & Cause Diagnosis
We diagnose the fault, damage or failure and document the likely cause where it can be determined, whether that is storm damage, a power surge, water, fire, or wear over time.
Formal Written Report
We prepare a clear written report that sets out our findings and states whether the unit is repairable or beyond economical repair, presented to the standard insurers require.
Replacement Quote & Market Testing
Where the system needs replacing we provide a replacement quote, and we can market test a quote your insurer has already given you, a service we are asked for often.
Full Insurance Report Checklist:
- On-site inspection of the affected air conditioning or heating system
- The unit's make, model, age and general condition recorded
- Diagnosis of the fault, damage or failure
- The likely cause documented where it can be determined
- A clear statement on whether the unit is repairable or beyond repair
- A replacement quote where the system needs replacing
- Market testing of your insurer's existing quote on request
- A formal written report prepared to the standard insurers require
The report varies depending on your system and the nature of the claim. Not every step applies to every job.
We Work on Every System Used in Australian Homes
No matter what’s keeping your home warm or cool, our technicians are trained to service, repair, and install it. If it’s a heating or cooling unit, we know it inside out.
Split System
Evaporative
Gas
Ducted Gas
Hydronic
Ducted Reverse Cycle
All Major AC Brands We Install in Adelaide
Authorised supply and install partners for all major residential and commercial air conditioning brands.
How it Works
Getting a new system installed should be straightforward. Here is exactly how it works, from your first enquiry to a fully commissioned system.
Book online or call us on 1300 730 896. We arrange a free in-home assessment at a time that suits you.
We assess your home, recommend the right system, and give you a clear fixed-price quote on the spot. No obligation, no pressure.
On install day, our ARCtick-certified team completes the full fit-off to Australian Standards, tidy, on time and with care for your home.
We test and commission the system, walk you through the controls, register the warranty, and back the work with our 5-year workmanship guarantee.
Trusted by homeowners across Australia.
When do I need an insurance report for my air conditioner or heater?
Whenever your insurer needs proof of what has happened to your system and what it will take to fix or replace it. That usually means a claim following storm damage, a power surge, a fire, a flood, or a mechanical failure. The report gives your insurer an independent, qualified assessment of the unit’s condition, the fault or damage, and the likely cause, which is what a claim is assessed on. If you are not sure whether you need one, your insurer will tell you, and we are happy to talk it through on the phone.
Why do insurers trust QuickAir's reports?
Because insurers use us to check other people’s claims. QuickAir has been a panel assessor for two of Australia’s largest insurance groups for many years, the technician sent out to verify whether a claim is valid. We complete thousands of these assessments a year, so we know exactly what documentation a claim needs and how it should be presented. When you book us directly, that same standard works in your favour.
What is included in the report, and will it meet my insurer's requirements?
The report is a formal written document based on an on-site inspection by a qualified technician. It records the unit’s make, model, age and condition, diagnoses the fault or damage, documents the likely cause where that can be determined, and states clearly whether the system is repairable or beyond repair. Where a replacement is needed, we include a replacement quote. It is prepared to the standard insurers require, which is the standard we already work to as a panel assessor.
Can you provide a replacement quote, or check the quote my insurer gave me?
Yes to both. If your system needs replacing, we can provide a replacement quote as part of the assessment. We can also market test a quote your insurer has already given you, which is something we are asked to do often. It is a straightforward way to confirm whether the figure you have been offered reflects the real cost of a like-for-like replacement.
How much does an insurance report cost, and how do I book?
An insurance report is a fixed $319, or $309 if you have booked with us before. That is the price you pay, with no call-out fees and no per-minute charges. Book online or call us on 1300 730 896, and we will lock in a time that suits you. If any work beyond the assessment is needed, we quote it in writing first and only proceed once you have approved it.
Frequently Asked Questions
Making a claim on a heating or cooling system? These are the questions Australian homeowners, landlords and property managers ask us most. If yours isn’t here, call us on 1300 730 896.
6-Months Interest-Free Finance Available
Big repair or new install? Spread the cost of your new system with 6 months interest-free through Humm90. Most applications are approved the same day over the phone, and our team will walk you through it. Learn more on our finance page
Areas We Serve
We’re not a referral service or a quote-aggregator. Every QuickAir technician is a vetted, licensed professional working under our brand and our guarantee. Click your nearest city to see local availability and book.
Select your state to see the cities and suburbs we cover:
Don’t see your area listed? We’ve still likely got someone nearby. Call 1300 730 896 to check.
Making a Claim? Get an Insurer-Ready Report. Book Today.
- Reports prepared to the standard insurers require
- Trusted panel assessor for major Australian insurers
- Fixed price, no call-out fees